The hotel is committed to building a world class hotel and offering excellent services for guests from home and abroad. It has received over 70 awards and honors since its operation, including 100 Excellent Star-rated Hotels in 1995, Top 50 Star-rated Hotels, Best Star-rated Hotel in 1996, Trustworthy Hotel of Hainan and Best Tourist Hotel of Haikou. It has also been granted the "DRAGON D'OR" award by European Hotel Association and the "Five-Star Diamond Award" by American Scientific Association For Excellent Service. On his special trip to Hainan to attend the awarding ceremony, Mr. He Guangwei, former head of State Tourism Administration, said the award “is a pride not only for Hainan, but for the Chinese tourism as well.”

"five-star diamond Award" by the American Academy of Hospitality Sciences.	DRAGON D'OR by A.I.P.E	Gaining"the satisfactory service enter prize of users" granted by China quality management Association.
Fifty Best Star-rated Hotels of China in 1995	Gaining '96 National Top Star-rated Hotels in China" granted by National tourism Bureau.	gaining"the best service. Hotel famous star" granted by Molex.

The hotel has hosted over 400 large conferences and meetings, including the APEC Meeting and other international meetings. It has also been chosen to accommodate more than 70 CPC and governmental leaders as well as religious personages. More than 300 state and governmental leaders and delegations stayed in the hotel, including presidents from Guinea, Ukraine, Tajikistan, Kazakhstan, Tanzania and the Philippines and prime ministers from Norway, Australia and Japan. The hotel’s superb facilities, management and services have been highly appreciated by these distinguished guests, and the hotel has been chosen to be a special hotel to accommodate state guests.